When working with couples who have communication issues, I can observe in the room why those issues might exist. One of the couple may say that they are an excellent communicator, but my observation is that they talk a lot and listen very little. This can leave their partner frustrated, as conversations may feel very one-way and that instead of listening to what they’re saying, their partner is just waiting for an opportunity to speak their mind. Often this can result in one partner completely shutting down.
This of course leads the door open for someone else to step in and ‘listen’. This is often how emotional affairs begin.
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